Shipping Policy

Blinse ships insulated tumblers, travel cups, lids, straws, and related drinkware accessories to customers in Germany. This policy explains shipping cost, order handling, estimated delivery timing, tracking, address responsibilities, and what customers should do if a shipment is delayed or damaged.

Shipping Cost and Currency

Standard shipping is available at 0 USD for eligible Germany orders placed through blinse.shop. Product prices, tax where applicable, shipping cost, and the final order total are displayed during checkout before payment is submitted. Checkout currency is USD.

Order Cut Off and Fulfillment Days

Order cut off: 2:00 PM Pacific Standard Time (Los Angeles), GMT-08:00. Orders placed after the cut off are processed on the next processing day. Orders are fulfilled Monday-Saturday and shipped Monday-Saturday, excluding carrier holidays, customs delays, severe weather, local delivery disruptions, or other events outside normal carrier control.

Handling and Delivery Estimates

Handling time is normally 1-3 business days after payment is confirmed. Standard transit time is generally 7-13 business days after shipment. The total estimated delivery time is 8-16 business days. These estimates are provided for standard delivery and may vary by destination, customs review, carrier workload, building access, and address accuracy.

Tracking and Address Accuracy

Tracking information is provided after the carrier accepts the package. Customers should review the full shipping address before ordering, including recipient name, street, house number, apartment, postal code, city, and country. Insulated tumblers may ship in protective boxes or mailers, and the delivery address must be able to receive standard parcel shipments.

Packaging and Split Shipments

Some orders may ship in more than one package if items are packed separately. Tumblers, lids, straws, and accessories may be wrapped or boxed to protect rims, lids, coating, handles, and base edges. If a package arrives crushed, torn, wet, or visibly opened, keep the packaging and take photos before discarding it.

Delayed, Lost, or Damaged Packages

If tracking stops updating, the order appears lost, or a package arrives damaged, contact care@blinse.shop with the order number, tracking number, delivery address, and photos when relevant. We will review the shipment status and help with the next available step based on the carrier record and order details.

Support Hours

Blinse support is available Monday - Friday, 9:00 AM - 6:00 PM ET. Messages received outside support hours are reviewed on the next support day.